Frequently Asked Questions

Is it easy to set up?

Submishmash is a cloud-based application. There’s no software to install. Set up takes 60 seconds and you’ll instantly be able to take writing submissions, art portfolios, and applications. You’ll have enterprise-grade security and performance.

Is our data private?

Publisher and Submitter data will never be shared with any 3rd party. Submissions are only accessible by the publisher and individual submitter. The application works like any online document storage system. Our staff will never access any Publisher or Submitter content except for purposes of storage and back up.

Are our submissions secure?

Publisher submissions and content are backed up nightly. Publishers can export submitter and submission data with a few clicks of the mouse to make local back ups.

Will you ever charge?

The submission manager will be supplied to art, literary, and cultural publishers at no cost. We do charge commission fees on our contest and reading fee processing add-ons. And we reserve the right to refuse service to publications that use Submishmash for submissions with a 3rd party payment processor. This is one of the only ways we cover the development and hosting costs. Our iPhone applications will also cost a one-time fee.

Contracts or cancellation fees?

No, we do not have contracts or cancellation fees. Customers can cancel whenever they want without penalty.

We presently use another submission manager. Can we migrate that data?

Yes. We’ll work with you to migrate your data from any existing system. We charge a one-time migration fee that varies on the system you’re upgrading from.

Additional information can be found in our Knowledge Base

Please contact us with questions or suggestions.